Monday, November 22, 2010

ISO 9001 auditor

Who is ISO 9001 Auditor?

Internal Audit is a mandatory requirement according to ISO 9001 Standards.

An ISO 9001 Auditor must participate in a training course about internal audit and must be certified with auditor certificate by authorized training organization.

There are two kinds of auditor:

1. Normal Auditor; and

2. Lead Auditor
Basic Content of a training course on ISO 9001 Internal Audit


A training course about ISO 9001 will help participants understand the basic principles and necessary practical skills to perform an internal audit and make an effective report on the implementation and maintenance of quality management system in an organization.

1. General Introduction to Quality and quality management;

2. Introduction to 8 principles in quality management;

3. Introduction to and explanation of ISO 9001:2008 Standards;

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Sunday, November 21, 2010

ISO 9001 audit report

ISO 9001 Audit Report

Audit Report isn’t necessary to be long but must be general and objective on the current condition of the audited organization. The report must address good practices that should be recognized, visible risks and identified problems.

An audit report should involve the following contents:

1. The Date of the Audit

When was the Audit performed? This is a proof that the audit has been performed according to a planned schedule. If the managers want to know about the use of personnel for the audit or timeline of the audit, it is good to mention them in the Audit. All of these will help answer the question “How much time and money have been spent on internal audit activity?”

2. Audited areas

This is very important, especially when the organization has got many operation offices.

3. Applied Standards

When performing an audit on a third party, audit standards to be applied should be those on quality management system such as ISO 9001, ISO 14001, etc. In internal audit, auditing standards are often a list of documents relating to the audited activities such as procedure, guidance, or forms, etc.

Continue reading at: ISO 9001 audit report

Saturday, November 20, 2010

ISO 9001 2008 requirements

ISO 9001:2008 requirements are available at ISO 9001 standard such as:

1. ISO 9001 GENERAL

1.1. Index and revision status
1.2. Purpose and scope
1.3. Exclusions

2. COMPANY BACKGROUND

2.1. Company background and history
2.2. Activities

3. DEFINITIONS AND CONVENTIONS

3.1. Definitions and conventions
3.2. Abbreviations

4. QUALITY MANAGEMENT SYSTEM

4.1. General requirements
4.2. Documentation and records

5. MANAGEMENT RESPONSIBILITY

5.1. Management commitment
5.2. Customer focus
5.3. Quality policy

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Friday, November 19, 2010

ISO 9001:2008 changes

Some new points in ISO 9001:2008

On 14th January 2008, International Standard Organization officially published ISO 9001:2008 standards, which is the latest version of Quality Management System applied in 175 countries all over the World.

ISO 9001:2008 remains the same in structure with little change in accordance with ISO 9001:2000. It includes the following sections:
Standard structure

1. Scope
2. Normative Reference
3. Terms and Definitions
4. Quality management system
5. Management responsibility
6. Resource management
7. Product realization
8. Measurement, analysis and improvement

However, in content, there are some new points as below:

1. Identify in the quality system approach and method of controlling external processes;

2. Clearer details on the control of external processes;

3. Change in document structure in quality management; the importance of files increases in equal to procedures;

4. Emphasis on analysis and improvement of processes;

5. Clearer representation of procedures; one procedure may involve many processes or many procedures represent a process;


Continue reading at: ISO 9001 quality manual